UK Master of Social Work (MSW) Comprehensive Practice Exam 2025 - Free MSW Practice Questions and Study Guide

Using universalization to reassure the client involves normalizing their feelings and experiences by pointing out that many people encounter similar challenges. This approach helps clients feel less isolated in their struggles, particularly when dealing with issues like family rejection, which can be emotionally charged and stigmatizing. By conveying that such feelings are common, the social worker fosters a sense of connection and understanding, which can be crucial in helping the client process their emotions and feel validated.

This technique also encourages the client to engage openly in discussions about their feelings, knowing they are not alone in their experiences. This reassurance can be empowering, allowing them to explore their emotions further, work through their struggles, and potentially develop coping strategies in a supportive environment.

Other options, while they may seem beneficial at first glance, would not provide the same level of support or understanding. Supporting a family member's perspective, for instance, might invalidate the client’s feelings. Encouraging a client to change their beliefs could come off as dismissive of their lived experience. Suggesting avoidance of familial discussions might prevent the client from addressing their issues head-on and could contribute to further emotional distress and isolation.